Issue

Definition

ISSUE

An issue is a part of the change management and includes

• Change Requests
• Requests for Information/Education
• For future consideration
• Incident

is the symbol used throughout the app.

Change Requests

A Change Requests an expressed desire to change / modify an artefact

Requests for Information/Education

A Requests for Information/Education signals that a user wants to get more information about an artefact.

For future consideration

An issue of type "For future consideration" indicates the desire that an author of an artefact may consider a change in the future but is not yet urgent to do any immediate changes.

Incident

An incident declares a more or less severe problem that disturbes or even discontinues normal operations when using an artefact.